{"id":2521,"date":"2024-07-26T14:32:25","date_gmt":"2024-07-26T12:32:25","guid":{"rendered":"https:\/\/stenger.legal\/?p=2521"},"modified":"2024-07-26T14:32:25","modified_gmt":"2024-07-26T12:32:25","slug":"aftermath-of-the-it-glitch-at-crowdstrike-falcon-sensor","status":"publish","type":"post","link":"https:\/\/stenger.legal\/en\/aftermath-of-the-it-glitch-at-crowdstrike-falcon-sensor\/","title":{"rendered":"Aftermath of the IT glitch at Crowdstrike \u201cFalcon Sensor\u201d"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-k0maauhv-722d794a503aa9e6eb7a4cdae65264d0 alternate_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2521'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-k0macqdy-22b5bde472144ce07ad1bd648fc1f15e sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k0macqdy-22b5bde472144ce07ad1bd648fc1f15e\">\n.flex_column.av-k0macqdy-22b5bde472144ce07ad1bd648fc1f15e{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-k0macqdy-22b5bde472144ce07ad1bd648fc1f15e av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-bottom av-animated-generic fade-in av-zero-column-padding '     ><p><section  class='av_textblock_section av-akjvjb-8cf54157fdaed6af9f110ba0b2977a4c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><b>Aviation Law<\/b><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kwc3w1d3-e0ff0afe34547c3de46b4990f922953a\">\n#top .av-special-heading.av-kwc3w1d3-e0ff0afe34547c3de46b4990f922953a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kwc3w1d3-e0ff0afe34547c3de46b4990f922953a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kwc3w1d3-e0ff0afe34547c3de46b4990f922953a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kwc3w1d3-e0ff0afe34547c3de46b4990f922953a av-special-heading-h1 blockquote modern-quote  avia-builder-el-3  el_after_av_textblock  avia-builder-el-last  av-linked-heading'><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Aftermath of the IT glitch at Crowdstrike <span class='special_amp'>\u201c<\/span>Falcon Sensor<span class='special_amp'>\u201d<\/span><\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-1trcuv-ebc1ccef8da3744187d350f1b5df0597 main_color avia-section-large avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2521'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dhmgdj-0d223fc6d5835d8321527e1f634715f3\">\n.flex_column.av-dhmgdj-0d223fc6d5835d8321527e1f634715f3{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dhmgdj-0d223fc6d5835d8321527e1f634715f3 av_one_fifth  avia-builder-el-5  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dhmgdj-11-61684b1cdc0c124fa7f1b596a382b0d8\">\n.flex_column.av-dhmgdj-11-61684b1cdc0c124fa7f1b596a382b0d8{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dhmgdj-11-61684b1cdc0c124fa7f1b596a382b0d8 av_three_fifth  avia-builder-el-6  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kl15mkxp-46a69f311df6a337824f2733ea894ab0\">\n.avia-image-container.av-kl15mkxp-46a69f311df6a337824f2733ea894ab0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kl15mkxp-46a69f311df6a337824f2733ea894ab0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kl15mkxp-46a69f311df6a337824f2733ea894ab0 av-styling-no-styling avia-align-center  avia-builder-el-7  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2510 avia-img-lazy-loading-not-2510 avia_image ' src=\"https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug.jpg\" alt='' title='rsz_900x450_flug'  height=\"450\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug.jpg 900w, https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug-300x150.jpg 300w, https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug-768x384.jpg 768w, https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug-360x180.jpg 360w, https:\/\/stenger.legal\/wp-content\/uploads\/2024\/07\/rsz_900x450_flug-705x353.jpg 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dhmgdj-10-6258e01dfdff79e8dd1b5b46f1a641a5\">\n.flex_column.av-dhmgdj-10-6258e01dfdff79e8dd1b5b46f1a641a5{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dhmgdj-10-6258e01dfdff79e8dd1b5b46f1a641a5 av_one_fifth  avia-builder-el-8  el_after_av_three_fifth  el_before_av_one_fourth  flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dhmgdj-9-27e0ec82a738421997b1632cd35b3567\">\n.flex_column.av-dhmgdj-9-27e0ec82a738421997b1632cd35b3567{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-dhmgdj-9-27e0ec82a738421997b1632cd35b3567 av_one_fourth  avia-builder-el-9  el_after_av_one_fifth  el_before_av_one_half  first flex_column_div av-zero-column-padding column-top-margin'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c66f6f-a2fdf59e8bd97eb8c5f963f91b9389a2\">\n.flex_column.av-c66f6f-a2fdf59e8bd97eb8c5f963f91b9389a2{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-c66f6f-a2fdf59e8bd97eb8c5f963f91b9389a2 av_one_half  avia-builder-el-10  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding column-top-margin'     ><p><section  class='av_textblock_section av-akjvjb-12-8cb5ce5680c3860ef7e0a7101a1a5450'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>July 26th, 2024<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-akjvjb-8-de6a06891bb77fc1b9f222c6970e2137\">\n#top .av_textblock_section.av-akjvjb-8-de6a06891bb77fc1b9f222c6970e2137 .avia_textblock{\nfont-size:24px;\n}\n<\/style>\n<section  class='av_textblock_section av-akjvjb-8-de6a06891bb77fc1b9f222c6970e2137'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Aftermath of the IT glitch at Crowdstrike \u201cFalcon Sensor\u201d: Is there a threat of a wave of liability from own passengers? A look at claims under Regulation (EC) No. 261\/2004 and the GDPR<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-akjvjb-7-fc701bd38ce8f7cece95b0d562520b44'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Last Friday, a bug in the \u201cFalcon Sensor\u201d security software led to massive IT problems. Windows PCs were affected worldwide. Air traffic had to be temporarily suspended not only in the USA, but also in some parts of Germany, for example at BER and HAM airports. Work is underway to solve the problem and the PCs should be working smoothly again within a short time. However, this may not be the end of the aftermath for the airlines &#8211; and other affected companies.<\/p>\n<p>Many flights had to be canceled or could only be operated with delays. As passengers in this constellation could in principle be entitled to compensation under Regulation (EC) No. 261\/2004, the question arises as to whether the airlines could claim exemption from liability under Art. 5 Para. 3 of Regulation (EC) No. 261\/2004 in the event of an error in the security software. Even if, at first glance, there is a lot to be said for this, as the software error could not be controlled by the airline and also had an external impact on operations. However, it is to be feared that claim management companies will attempt a similar argument as in the ATC slot cases, in which they claim that also functional IT is part of the airlines&#8217; sphere as normal exercise of activity. When defending these cases, it will therefore be necessary to explain the specific cause and exact impact on operations and the flight disruption. In addition, there is also the issue of reasonable measures with regard to rebooking efforts, as not all airlines are likely to have been equally affected by the disruption.<\/p>\n<p>But lawsuits based on the Passenger Rights Regulation are unlikely to be the only claims that airlines could be exposed to. For example, it is not yet clear whether the IT breakdown could also become a gateway for cyber criminals who extract or encrypt data from the servers. Nor can it be ruled out that personal data could be leaked in other ways. On the basis of the General Data Protection Regulation (GDPR), the ECJ has also awarded non-material damages to consumers whose personal data has been misused. On the basis of Art. 82 GDPR, any person who has suffered material or non-material damage as a result of a breach of the GDPR is entitled to compensation for this damage from the controller. This controller is the airline if data has been leaked from its servers as a result of this data breach, i.e. data of its customers has been affected. This claim does not exist if the airline can prove that it has taken all technical and organizational measures in accordance with the GDPR. However, it is not only a technical but also a legal challenge to provide this evidence in full during the legal proceedings. Similar to passenger claims for compensation, there are also specialized consumer law firms in the field of data protection that advertise and assert passengers&#8217; possible claims for damages. This is already a known consequence of cyber security attacks suffered in the recent past. It is therefore to be feared that the current IT incident could therefore also result in a large number of lawsuits here if there is a data outflow.<\/p>\n<p>However, the airline&#8217;s defense against these claims for damages is still possible and can be very successful. This is because, according to the case law of the ECJ (most recently: judgments of May 4, 2023, C-300\/21 and December 14, 2023, C-340-21), the injured party must not only prove the non-material damage that actually occurred, but also the causality between the data leakage and the alleged damage. In our experience, this represents a hurdle for plaintiffs in court. Therefore, this should be a focus of the defense, which requires special effort and involvement on the part of the airline. However, there is then a good chance of defending such claims.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-78sj7b-5981ae9f9ed2ce3ea05800ac98725130\">\n.flex_column.av-78sj7b-5981ae9f9ed2ce3ea05800ac98725130{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-78sj7b-5981ae9f9ed2ce3ea05800ac98725130 av_one_fourth  avia-builder-el-14  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding column-top-margin'     ><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-k0maauhv-13-9487a2d4cd68638d6ae48b95e09dc666 alternate_color avia-section-large avia-no-border-styling  avia-builder-el-15  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2521'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-78sj7b-2-53cab8b7a298fd141078602e1d911316\">\n.flex_column.av-78sj7b-2-53cab8b7a298fd141078602e1d911316{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-78sj7b-2-53cab8b7a298fd141078602e1d911316 av_one_full  avia-builder-el-16  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-akjvjb-3-56355c954a1f26993fe11781de15c8e4\">\n#top .av_textblock_section.av-akjvjb-3-56355c954a1f26993fe11781de15c8e4 .avia_textblock{\nfont-size:24px;\n}\n<\/style>\n<section  class='av_textblock_section av-akjvjb-3-56355c954a1f26993fe11781de15c8e4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">We will be happy to advise you.<\/h2>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-78sj7b-1-9c5da18ba8d06d9a01a4ea93b3184ea4\">\n.flex_column.av-78sj7b-1-9c5da18ba8d06d9a01a4ea93b3184ea4{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-78sj7b-1-9c5da18ba8d06d9a01a4ea93b3184ea4 av_one_fourth  avia-builder-el-18  el_after_av_one_full  el_before_av_one_half  first flex_column_div av-zero-column-padding column-top-margin'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6khu07-f717ddc046eef236834079e21720ef46\">\n.flex_column.av-6khu07-f717ddc046eef236834079e21720ef46{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-6khu07-f717ddc046eef236834079e21720ef46 av_one_half  avia-builder-el-19  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding column-top-margin'     ><div class=\"single-contact no-link avia-builder-el-20  avia-builder-el-no-sibling \"><div class=\"single-contact-inner\"><p>Contact<\/p><p><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"320\" src=\"https:\/\/stenger.legal\/wp-content\/uploads\/2020\/02\/stenger-rechtsanwaelte-jana-natascha-garisch-04-250x320.jpg\" class=\"wp-image-880 avia-img-lazy-loading-880 attachment-lawyer-thumbnail size-lawyer-thumbnail wp-post-image\" alt=\"\" \/><\/p><p><strong>Jana-Natascha Garisch, LL.M.<\/strong><\/p><p><a href=\"tel:+49 (40) 36 09 86 0\">T: +49 (40) 36 09 86 0<\/a><br><a href=\"mailto:jngarisch@stenger.legal\">M: jngarisch@stenger.legal<\/a><\/p><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25a3ev-1a17c42911c13ecd4b0829311f17473b\">\n.flex_column.av-25a3ev-1a17c42911c13ecd4b0829311f17473b{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-25a3ev-1a17c42911c13ecd4b0829311f17473b av_one_fourth  avia-builder-el-21  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding column-top-margin'     ><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":2510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[62],"tags":[],"class_list":["post-2521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aviation-law"],"acf":[],"_links":{"self":[{"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/posts\/2521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/comments?post=2521"}],"version-history":[{"count":2,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/posts\/2521\/revisions"}],"predecessor-version":[{"id":2528,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/posts\/2521\/revisions\/2528"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/media\/2510"}],"wp:attachment":[{"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/media?parent=2521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/categories?post=2521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stenger.legal\/en\/wp-json\/wp\/v2\/tags?post=2521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}